In most cases, the personal information we collect may include:
address and/or delivery address;
We collect personal information in a variety of ways, including:
if you open an account with us;
from you directly when you interact with us (this may be in writing, electronically or via telephone);
when you visit our website (including when you submit a contact request form or choose to order products from us). This is done through routine maintenance checks of log files and data collection, which may display information not exclusive to the following but including, your IP address information, applicable domain name details, browser type, date, time, pages accessed and downloaded website files;
when we supply products or services to you; and/or
through information available via publicly accessible sources.
Any personal information collect by Access Sales & Spares may be used in any of the following ways, including to:
be used for general administration purposes;
to supply products and services to you and manage the supply of those products and services;
to help improve our website;
to maintain high levels of customer service;
process transactions; and/or
to provide you with information about our company and our products and services.
Under no circumstances does Access Sales & Spares reserve the right to profit from selling personal information to any third party. Access Sales & Spares shall not sell, rent or trade your personal information unless expressly advised to do so in writing by the owner of the said information.
It may be necessary from time to time to disclose your personal information to other third parties including:
our suppliers and/or agents who assist us to provide you with information about our company or products and services;
our professional advisors (such as auditors or lawyers);and/or
government authorities, as required by law.
Access Sales & Spares endeavours to take all reasonable steps to secure any personal information we hold about you and to keep this information accurate and up to date.
Your personal information may be stored or processed by us or by our service providers on computer servers that are located in Australia
Access Sales & Spares has installed computer and network security, including password protection processes.
No, we do not monitor or record telephone conversations.
distinguish a logged in user and provide you with the appropriate content
help you resume where you left off, remember your registered login, user interface selections, preferences, and other
If you wish to disable cookies within our website, please see the corresponding information related to your specific web browser.
By using our website you provide your consent to the use of your personal information in accordance with this policy.
Access Sales & Spares endeavours to keep all personal information accurate and up-to-date. If you require correction, changes or removal of your personal information please submit a request to us and we will make the necessary changes.
Access Sales & Spares will provide you with details of the personal information we hold about you upon your request in any one of the following ways:
by contacting us via telephone on (03) 9312 3835;
in person at our offices;
electronically by email sent to firstname.lastname@example.org noting in the subject line “Personal Information Request” followed by the nature of your request;
in writing addressed to:
The Privacy Officer
Access Sales & Spares
PO Box 193